Shipping policy

I just placed an order. How long does it take to ship?

Most orders are shipped within two business days from the date of receipt (inventory permitting). NOTE: Business hours are Monday thru Friday from 8am to 5pm Eastern Standard Time.

Do you ship to PO Boxes?

Yes, we offer ground shipping to PO Boxes.

I've placed an order. How do I track my order?

To track an order you've placed online, log in to your account and click on "my orders". There you can track past shipments as well as check on status of future orders you have placed. Please note it takes up to 48 hours for orders to be processed into our system. If you have questions about your order, please call us at 518-309-3732 or email at info@lazydogcookies.com

Can I change my order once it's been placed?

Please call 518-309-3732 and our customer service team will make every effort to apply changes to your order before it ships.